FAQs – The Riverstone Rangiora
How far is The Riverstone from Christchurch Airport?
The Riverstone Rangiora is about 20 minutes from Christchurch Airport, making it an easy base whether you’re flying in, flying out, or just passing through Canterbury.
What makes The Riverstone different from other Rangiora motels?
Charlotte and Mike are hands-on hosts who genuinely care about your stay. Every room is immaculately clean, a product of our amazing team of housekeepers being so meticulous about their work, and our procedures and high standards.
What room types do you offer?
We have 17 rooms across 10 room types, from Premium studios with king beds, through to one and two-bedroom suites, spa suites, accessible rooms, and a four-bedroom villa that sleeps up to 9 guests.
Do you have accessible rooms?
Yes. We have accessible studio and suite options with roll-in, wet-floor showers and access-height kitchenette benches, designed for guests with mobility needs.
Is parking included?
Yes, free parking is available for all guests; on a one vehicle per room basis.
Is WiFi included?
Yes, free high-speed WiFi is available in every room.
Can you accommodate large groups, sports teams, or events?
Absolutely – we regularly host sports teams, families, schools, corporate groups, and event travellers (think Muscle Car Madness, Coast to Coast, and other North Canterbury events). Across all our rooms we can sleep up to 50 guests, with the four-bedroom apartment as our most cost-effective option for larger groups.
Is there somewhere to eat nearby?
Yes – there’s a Bar & Grill right next door (open 7 days, dine-in or takeaway), a Pak’nSave supermarket a 2-minute walk away, and a McDonald’s about a 5-minute walk from the motel. For breakfast, there’s a great café (Columbus Coffee) over the road in the Mitre 10, hardware store
What time is check-in and check-out?
Check-in is from 3.00 to 7.30 pm
On Public Holidays, check-in is from 3.00 to 6.00 pm
Check-out is prior to 10.00 am
Can I check in late if my flight or travel is delayed?
Yes, late check-in is available for all after-hours arrivals. To organise a late check-in, please notify The Riverstone in advance, who will then place your room key in the key lockbox by the reception door, and advise the code to retrieve.
Are pets allowed?
No. No pets are allowed in the rooms, with one exception. Only registered service dogs are allowed in the rooms. An extra fee may apply.
What is your cancellation policy?
The Riverstone cancellation policy is 7-days, year-round. Group bookings (two or more rooms in one booking) are covered by a group cancellation policy. For more details, please contact The Riverstone.
Is The Riverstone a smoking or vaping property?
No – The Riverstone is a non-smoking, non-vaping property.
What’s the best way to get the best rate?
Booking direct with us gets you the best room rate. If you can’t see a room to match your dates or group size, give us a call – we’re happy to work out a room configuration to suit.
Is it possible to split a king bed into two single beds?
Yes. Some of our king beds can be split into two single beds. There is a 48-hour notice period and a 2-night minimum stay requirement for this service. An extra fee applies. In addition, the ability to provide this service is subject to staff availability, other bookings and having the single bedding available.
Are sofa beds, or foldaway beds available?
Yes. Some room types have a good, commercial grade, sofa bed (double) which can be made available if required. An extra fee applies. There are no foldaway beds and no capacity to add any extra beds to any room type.
Is breakfast available at The Riverstone?
No. The Riverstone does not provide a breakfast service. We recommend the Columbus Coffee café in the Mitre 10 hardware store opposite, just a two-minute walk, and/or some other excellent cafés in Rangiora and Kaiapoi.
Is SKY TV or a cable network service available?
No. All rooms have 42” smart TV’s with Chromecast. Connect to The Riverstone WiFi, open the MySKY (or other) app on your phone and cast the program to the TV.
Is there a Guest Laundry?
Yes. There is a washer and dryer available 24/7. Washing powder is provided. The machines are coin-operated, coins available from Reception.
Is there a taxi / ride share / Uber service in Rangiora?
Yes. The Riverstone maintains a list of taxi / ride share – available upon request.